Web self-service crm

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Building a Business Case for Self-Service by TimeTrade Systems
Expert Podcast explores today's self-service technology market and provides tips for building a business case and using self-service technology effectively...
Siebel Self Service CRM by Oracle Corporation
out this demo to learn how Siebel Self Service 8.1.1 can help improve customer loyalty and profitability. Customer self-service applications can provide...
Self-Service That Really Serves by Oracle Corporation
of the informed consumer, self-service solutions must have fully integrated e-commerce and e-billing systems that accommodate every aspect of the online...
Beagle Research Report: Bosley Self-service Case Study by TimeTrade Systems
is easy to use for both customers and service providers is beneficial for most any business. TimeTrade develops and markets appointment scheduling applications...
How Web 2.0 Is Transforming CRM: Leveraging Social Media to Improve the Customer Experience by SAP America Inc
to learn how SAP is embracing Web 2.0 opportunities for customer relationship management (CRM), from leveraging social computing to building new Web 2.0...
CONSOLIDATING ORACLE® SIEBEL CRM 8 ON A SINGLE SUN SPARC ENTERPRISE® SERVER by Sun Microsystems, Inc.
efficiently while scaling Siebel CRM 8 capabilities, Sun created a proof-of-concept solution that consolidates Web, Gateway, Application, and Database tiers...
On Demand and Enterprise CRM Integration: An Alternative Approach to Integrating CRM Applications by Cicero Inc.
and on demand (Software as a Service) CRM integration are available. They include

-- Purchasing specific native connectors (e.g., Microsoft Office, ERP)

-- Writing and...
Social CRM Comes of Age by Oracle Corporation
paper to learn more about Social CRM. Web 2.0. Collaborative computing. Social media. And now Social CRM. These terms are used interchangeably, and often, to...
It's All about the Salesperson: Taking Advantage of Web 2.0 by Oracle Corporation
that complement traditional CRM systems to help sales users close more deals quickly. Executives and management have benefitted greatly from...
Proactive PC Support Improves Service and Lowers Total Cost of Ownership by Intel Corporation
cost of ownership using Intel's self-service PC Health Check utility. As part of our online support strategy, Intel IT developed a self-service PC Health Check...
Differentiate Your Company with Complete CRM by Oracle Corporation
on what Oracle defines as Complete CRM - how businesses can better engage customers and users, manage customer transactions, and analyze results to adapt and...
The Next Generation of CRM - Engaging with the Empowered Customer in Turbulent Times by SAP America Inc
Podcast, Dr. Volker Hildebrand, VP CRM Product Management, SAP, will discuss these significant trends and outline SAP's approach to a new generation of CRM...
Social CRM: Customer Relationship Management in the Age of the Socially-Empowered Customer by Sage SalesLogix
strategies into your traditional CRM efforts for better, more meaningful customer relationships. Did you know that most Americans believe companies...
Deploying Oracle® Siebel CRM on Sun™ Storage 7000 Unified Storage Systems by Sun Microsystems, Inc.
guide for installing Oracle Siebel CRM 8 software in conjunction with these scalable open storage systems. It can be used to help customers and Sun technical...
CRM: THE ESSENTIAL GUIDE - Five Principles for CRM Success by Pivotal CRM, a CDC Software solution
Relationship Management (CRM) is first and foremost a strategy. This guide provides insight to help you take a more customer-centric view of your...
Desktop Virtualization Offers Economic Stimulus Package: Where is the ROI of VDI? by Quest Software
software maintenance, self-service fault resolution, improved desktop and data security and more! This webcast presented by the Burton Group & Quest...
eBook: Evaluating CRM: From SaaS to software, choosing the right CRM deployment style by Aplicor
eBook, find out how on-demand and SaaS CRM is altering the CRM software landscape. Learn how both on-demand and on-premise CRM have evolved in recent years and how...
Hitting Your Numbers: Creating Sales Excellence with Commercial Open Source CRM by SugarCRM Inc.
A CRM system can help drive sales performance, so the decision of which CRM provider is right for your sales organization is...
CRM Built for Sales: The Executive Guide to Selecting CRM That Meets Sales Needs by Pivotal CRM, a CDC Software solution
can use to help them select a CRM system that each sales user feels was built just for them. Even the best CRM system is only as valuable as the data that...
Varicent for Microsoft© Dynamics CRM by Varicent Software
Drive CRM adoption by combining compensation details with opportunity management. By providing visibilty into variable...
The Executive Guide to CRM Architecture: Why CRM Flexibility Will Impact Your Success by Pivotal CRM, a CDC Software solution
upgrading, and integrating your CRM system. The unique business processes of today's organizations require a CRM system that is fully customizable and...
Reducing Risks Associated with Adopting a Customer Relationship Management System by Oracle Corporation
white paper briefly highlights CRM's recent evolution and examines the risks that accompany those developments. Most important, it identifies the...
eGuide: The Midmarket CIO's Guide to the Evolving CRM Landscape by Aplicor
to better understand the evolving CRM market, and learn what key questions to ask when determining what CRM solution is the best fit for your company. Over...
The Next Generation of CRM -- Engaging with the Empowered Customer in Turbulent Times by SAP America Inc
the future state and shape of CRM, the transformational trends that are impacting companies, the CRM framework for success and competitive...
TIP OF THE DAY
Additional benefits for call centers Virtualize call centers, allowing more flexibility in the center's configuration -- either helping consolidation... More...