knowledge base crm

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CS-ENTERPRISE--Complete Enterprise Configuration Management System by Configuration Solutions
can fit in with existing ERP, CRM, CAD and PDM computing environments. Our CS-Enterprise series includes CS-Quote, CS-Sales, CS-Execute, CS-Connect, CS...
ERP for Service Organizations by Epicor Software Corporation
management comes from the fusion of CRM and Project functionality, not from an ad-hoc after-the-fact integration project. Empower your bid team with a single...
e-Book: Five Best Practices for Improving Customer Service through Community-Based Collaboration by InQuira Inc
embrace social media, harvest knowledge from the conversations in user communities, and apply that knowledge to deliver better customer service. This e-book...
Convergence of Sales and Marketing by Neolane Inc.
and sales technologies (CRM, marketing automation, email marketing, web analytics, etc.). This report explores the integration of marketing and sales...
Creating Business Value from Web 2.0 by Epicor Software Corporation
increase ability to harness knowledge through collaboration, and reduce costs by implementing Web 2.0 technologies for Manufacturing. Business technology...
Epicor for Distribution - Enterprise and Mid-Market Distribution Management by Epicor Software Corporation
integrated platform for sales, CRM, supply chain, logistics, financials and reporting - a single point of visibility and control of the processes of a...
e-Book: Content Management Vs. Knowledge Management by InQuira Inc
the critical differences between knowledge management systems and content management systems, and shows why true knowledge management capabilities are so...
e-Book: The Human Side of Knowledge Management - Unlocking People Potential in the Knowledge Economy by InQuira Inc
and executives can gain through knowledge management, and it reveals the key factors required to maximize these benefits. A well-executed knowledge management...
Collaborative Efforts: Survey Revealse Clear Business Acceleration Using On-Demand Collaboration Technology by Cisco Systems, Inc.
outside the firewall. ▪ Supporting knowledge workers and interacting with external audiences is highly important to the majority of respondents. ▪ Companies using...
Customer Interaction Analytics: Quality of Care on the Critical Path by Genesys
and recording, knowledge management, business intelligence, word spotting, data mining and analysis of data from a multiplicity of sources. Yet...
Documentum - Digital Asset Manager by EMC Corporation
EMC Documentum Digital Asset Manager exposes a set of powerful transformations and enhanced content previews...
CRM for the Professional on the Go by BlackBerry
Mobile CRM is something that needs to be considered now. As a business leader, you might have put it into your mental “to do later” box...
Customer Support solution by Extraview Corporation
them to see. Integrate with CM and CRM While many organizations use ExtraView Customer Support as the central tracking system for customer service...
Extending the Lean Enterprise by Infor
This e-book contains best practices for extending the Lean enterprise, managing Lean expertise and education with an...
Take the Fast Track to Easy CRM and ERP Integration by Cast Iron Systems
the value of SaaS with rapid CRM and ERP integration, including a real-life success story. Hear two experts unveil how to increase the value of SaaS with...
ISYS: Desktop Search Engine - Enterprise Search Tool by ISYS Search Software
surveys of our customer base revealed that more than 50 percent of users save more than 10 hours a week by using ISYS. Who uses ISYS:desktop? ISYS...
Sales Order Management Software for .Net2.0 by SLINGSHOT
system functionality during base system upgrades • Quickly meet any new or changed regulatory/legal requirements (SOX, PCI, CFR Part 11 etc.) • Enjoy the...
Optimizing ETL for demanding data environments by Syncsort
View this Webcast and complimentary Podcast to learn more about how to use ETL today to optimize demanding data...
Choosing the Best CRM for Your Organization by Oracle Corporation
Relationship Management (CRM) deployment scenarios and how to choose a CRM solution that will best meet your company's needs today and support your...
ExtraView IT HelpDesk by Extraview Corporation
tools for employee self-service and knowledge management, ExtraView IT HelpDesk truly allows you to optimize your internal support process. ExtraView IT HelpDesk...
The Third Stakeholder: The End-User’s Impact on CRM ROI by Knoa Software
CRM solutions, like Siebel, automate complex business processes where high levels of application performance are...
How to Profit in a Downturn: 4 Customer-centric Strategies for Growth in a Challenging Market by CDC Software - Ross Enterprise
customer-centric strategies and CRM tools to maximize the value and loyalty of your customer base, get insight into new areas of opportunity, and do more with...
Oracle Vertical CRM Applications: Realizing Business Benefit Through Industry Best Practices by Oracle Corporation
benefits of employing a vertical CRM application based on industry best practices. Learn challenges, opportunities and benefits of vertical...
Profile: Systel by Exact Software
and share important business knowledge...
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ABOUT THE VENDOR

UniPress Software, Inc. is a developer of Web-based help desk and customer problem management software... More...

Data mining isn't for the meek. Although it promises huge returns -- especially in the area of predicting customer buying... More...