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eGuide: The Midmarket CIO's Guide to the Evolving CRM Landscape by Aplicor
to better understand the evolving CRM market, and learn what key questions to ask when determining what CRM solution is the best fit for your company. Over...
CRM Suite Software Product Directory 2009 Edition by SearchCRM
Inside this CRM Suite Software Product Directory, you'll find basic information about the major vendors in the CRM suite market and the...
CRM: THE ESSENTIAL GUIDE - Five Principles for CRM Success by Pivotal CRM, a CDC Software solution
This guide provides insight to help you take a more customer-centric view of your business. This guide provides insight to help you take a more customer...
Why Does Contact Compliance Matter to your Oracle CRM Application? by Gryphon Networks Corp
while improving sales and marketing campaigns with Oracle CRM. Many organizations struggle over how to optimize their outbound sales and marketing...
CRM: A Business Imperative for Companies during the Global Economic Downturn by Sage SalesLogix
relationship management (CRM) solution, you can protect current revenue streams and unearth new customer revenue opportunities - despite the most...
How Web 2.0 Is Transforming CRM: Leveraging Social Media to Improve the Customer Experience by SAP America Inc
Check out this article to learn how SAP is embracing Web 2.0 opportunities for customer relationship management (CRM), from leveraging social...
eBook: Evaluating CRM: From SaaS to software, choosing the right CRM deployment style by Aplicor
eBook, find out how on-demand and SaaS CRM is altering the CRM software landscape. Learn how both on-demand and on-premise CRM have evolved in recent years and how...
On Demand and Enterprise CRM Integration: An Alternative Approach to Integrating CRM Applications by Cicero Inc.
To get the most you can out of your CRM system it needs to be able to communicate with other back-end systems. This paper...
Hitting Your Numbers: Creating Sales Excellence with Commercial Open Source CRM by SugarCRM Inc.
A CRM system can help drive sales performance, so the decision of which CRM provider is right for your sales organization is...
Varicent for Microsoft© Dynamics CRM by Varicent Software
Drive CRM adoption by combining compensation details with opportunity management. By providing visibilty into variable...
7 Tips for Improving Your Sales Strategy in a Recession by Oracle Corporation
relationship management (CRM) processes to turbocharge sales operation during lean economic times. This paper discusses seven tips for leveraging...
CRM Built for Sales: The Executive Guide to Selecting CRM That Meets Sales Needs by Pivotal CRM, a CDC Software solution
can use to help them select a CRM system that each sales user feels was built just for them. Even the best CRM system is only as valuable as the data that...
Blackberry Solution Increases Customer Service for Corporate Real Estate Company by BlackBerry
sales people needed instant access to corporate property information to better serve clients and speed up sales cycles. They also needed wireless access to...
How to Profit in a Downturn: 4 Customer-centric Strategies for Growth in a Challenging Market by Pivotal CRM, a CDC Software solution
centric strategies and CRM tools to maximize the value and loyalty of your customer base. Gain insight into new areas of opportunity and do more with less in...
Distributed Order Management: Maximizing Customer and Partner Sales Online by Sterling Commerce
conditions that have given rise to it and discuss the emergence of a new type of business whose charter is to steer consistency of brand as a product or...
Considering CRM solutions? First understand CRM best practices by Sage SalesLogix
the best practices, missteps to avoid, and tips for fine-tuning the application to maximize its impact across the customer life cycle. Before...
CRM Your Salespeople Will Love by Oracle Corporation
CRM) can bring enormous benefits to companies, but only if users adopt it. Explore user adoption problems and an overview of the newest CRM features...
Surviving and Thriving in the Customer-Driven Age by Oracle Corporation
tools. Learn how CRM is the catalyst to transform organizations, empower employees and capitalize on new market opportunities. In the middle of this new...
Reducing Risks Associated with Adopting a Customer Relationship Management System by Oracle Corporation
white paper briefly highlights CRM's recent evolution and examines the risks that accompany those developments. Most important, it identifies the...
Oracle CRM On Demand Integration to Siebel CRM by Oracle Corporation
relationship management (CRM) solutions can enhance your company's customer interaction and service across multiple company divisions. This...
Top Trends Driving CRM Innovation in 2009 and Beyond by SugarCRM Inc.
Watch this webcast to learn how many factors are colliding in the technology world, enabling more organizations to deploy CRM with positive...
Data Quality: A Survival Guide For Marketing by SAP America Inc
is about communicating a message to a specific prospect or customer. This white paper from Business Objects, an SAP company, focuses on these concepts as...
The Next Generation of CRM -- Engaging with the Empowered Customer in Turbulent Times by SAP America Inc
the future state and shape of CRM, the transformational trends that are impacting companies, the CRM framework for success and competitive...
TIP OF THE DAY
Additional benefits for call centers Virtualize call centers, allowing more flexibility in the center's configuration -- either helping consolidation... More...