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SugarCRM 30-day Trial - Customer Information Hosting by SugarCRM Inc.
not have an IT staff to manage their CRM system, SugarCRM offers dedicated hosting capabilities through Sugar On-Demand that manages upgrades and...
Gartner's Magic Quadrant for Marketing Resource Management by Aprimo, Inc.
and optimize internal and external marketing resources. MRM is a set of processes and capabilities designed to enhance a company's ability to orchestrate and...
Enterprise Marketing Management (EMM): Effectively Strategize and Execute Marketing Activities by Aprimo, Inc.
strategy into a concrete set of marketing outputs. Traditional marketing concerns such as brand value, differentiation in the marketplace and awareness...
The One-to-One Future: Are We There Yet? by Infor
The need for one-to-one marketing has never been more urgent. This white paper shows how three core strategies must be deployed in order to address...
Sol Melia by Infor
them a powerful, integrated marketing suite that helped them analyze, segment, generate customer lists, and execute campaigns without IT resources...
Why CRM? The Business Case for Customer Relationship Management by Oracle Corporation
Organizations are adopting CRM solutions because they understand that having the technology to execute a customer-centric strategy is a business...
Why CRM Has Failed the Customer - And What to Do about It by InQuira Inc
paper offers insights into why CRM has fallen short in serving customers-and it shows how to start getting CRM right. As a consumer, how many times have...
Best Practices for Remote Support and Services by Citrix Online - GotoAssist
44; or even take control--with permission--of the mouse and keyboard to resolve a problem.

PlumChoice's team conducted an exhaustive search for a system...
Customer Relationship Management - Fast Return on Investment (ROI) in Sage CRM SalesLogix Implementations by Sage (UK) Limited
explains how a wide range of Sage CRM SalesLogix customers define ROI and the return they are achieving with their Sage CRM SalesLogix implementations...
Convergence of Sales and Marketing by Neolane Inc.
report explores the integration of marketing and sales technologies (CRM, marketing automation, email marketing, web analytics, etc.). This report explores...
CryptoLogic Inc. by Infor
Infor™ CRM Epiphany® Outbound Marketing to enhance its marketing product suite. CryptoLogic chose to implement Infor™ CRM Epiphany® Outbound Marketing...
5 Ways to Put Your CRM Data to Work for You and Your Customers by Angel.com
the interaction between CRM and IVR applications to increase customer loyalty and retention as well as maximize efficiency and productivity of...
Strategies for a Successful CRM Implementation: A Guide for Small and Medium Sized Enterprises by Epicor Software Corporation
of successfully implementing CRM software solutions and focus is on implementing CRM software in small to medium sized organizations. Implementing...
CRM Built for Sales: The Executive Guide to Selecting CRM That Meets Sales Needs by CDC Software - Ross Enterprise
can use to help them select a CRM system that each sales user feels was built just for them. Even the best CRM system is only as valuable as the data that...
CRM Your Salespeople Will Love by Oracle Corporation
Relationship Management (CRM) can bring enormous benefits to companies, but only if users adopt it. Explore user adoption problems and an overview of...
Taking On-Demand CRM Integration to the Next Level by Oracle Corporation
integration with Oracle's Siebel CRM On Demand. The growth of on-demand, or Software as a Service (SaaS), CRM solutions have significantly accelerated...
Microsoft Dynamics CRM Online ® Webcast by Microsoft
who answer questions like: What is CRM? What type of business does it really help? Available on-demand, this Webcast takes you through a brief intro from CEO...
Surviving and Thriving in the Customer-Driven Age by Oracle Corporation
goals and a new set of tools. Learn how CRM is the catalyst to transform organizations, empower employees and capitalize on new market opportunities. In the...
On-demand or On-premise CRM: 10 Things to Consider before Making Your Decision by Sage (UK) Limited
considerations associated with CRM selection and discusses how both on-demand and on-premise deployments impact upon them. Customer relationship...
How to Profit in a Downturn: 4 Customer-centric Strategies for Growth in a Challenging Market by CDC Software - Ross Enterprise
customer-centric strategies and CRM tools to maximize the value and loyalty of your customer base. Gain insight into new areas of opportunity and do more...
The Executive Guide to CRM Architecture: Why CRM Flexibility Will Impact Your Success by CDC Software - Ross Enterprise
upgrading, and integrating your CRM system. The unique business processes of today's organizations require a CRM system that is fully customizable and...
CRM for the Professional on the Go by BlackBerry
Mobile CRM is something that needs to be considered now. As a business leader, you might have put it into your mental to do later box...
Choosing the Best CRM for Your Organization by Oracle Corporation
Relationship Management (CRM) deployment scenarios and how to choose a CRM solution that will best meet your company's needs today and support your...
Managing Unstructured Data: 10 Key Requirements by Varonis
This white paper takes a practical approach to identifying the right enterprise-wide data protection solution for...
TIP OF THE DAY
Freund, vice president of product marketing for IBM Systems and Technology Group. "To correct that, we're doing several things."

For one thing, Freund said, IBM is... More...

honors for the No. 1 position in the CRM marketplace, you'd think this is actually a topic of considerable importance. But it's really not that big of a deal.

I'll be... More...