CRM Research and White Papers

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Turning Results into Rewards: Survey Analysis and Reporting by SPSS Inc. Worldwide Headquarters
Hendricks, Product Marketing, and Gregory Crist, Sales Engineer, for this webcast focusing on survey analysis and reporting. See why delivering the right...
Practical Recommendations for Data Migration - A White Paper by Bloor Research by Talend
s leading IT research, analysis and consultancy organizations.

Data migration projects frequently overrun their budgets, get delayed or, in extreme...
Enterprise Reporting: Embeddable BI for Mission Critical Applications by JasperSoft
there are new opportunities and still a few limitations with Open Source BI. This paper offers tips on how to evaluate Open Source BI so you can more...
CRM Built for Sales: The Executive Guide to Selecting CRM That Meets Sales Needs by Pivotal CRM, a CDC Software solution
can use to help them select a CRM system that each sales user feels was built just for them. Even the best CRM system is only as valuable as the data that...
CRM Your Salespeople Will Love by Oracle Corporation
it. Explore user adoption problems and an overview of the newest CRM features designed to drive ease of use and high rates of user adoption. CRM can provide...
Reducing Risks Associated with Adopting a Customer Relationship Management System by Oracle Corporation
white paper briefly highlights CRM's recent evolution and examines the risks that accompany those developments. Most important, it identifies the...
Social CRM Comes of Age by Oracle Corporation
computing. Social media. And now Social CRM. These terms are used interchangeably, and often, to describe the massive transformation taking place...
The Top 3 Reasons CRM Initiatives (Still) Fail - And How To Avoid Them by Pivotal CRM, a CDC Software solution
fail to achieve their goals and provides clear, practical recommendations for ensuring that your CRM initiative avoids these pitfalls and delivers...
eBook: Evaluating CRM: From SaaS to software, choosing the right CRM deployment style by Aplicor
eBook, find out how on-demand and SaaS CRM is altering the CRM software landscape. Learn how both on-demand and on-premise CRM have evolved in recent years and how...
The Executive Guide to CRM Architecture: Why CRM Flexibility Will Impact Your Success by Pivotal CRM, a CDC Software solution
upgrading, and integrating your CRM system. The unique business processes of today's organizations require a CRM system that is fully customizable and...
Differentiate Your Company with Complete CRM by Oracle Corporation
can better engage customers and users, manage customer transactions, and analyze results to adapt and take advantage of changing business and...
Considering CRM solutions? First understand CRM best practices by Sage SalesLogix
using Sage SalesLogix CRM solution and prescribes the best practices, missteps to avoid, and tips for fine-tuning the application to maximize its impact...
Social CRM: Customer Relationship Management in the Age of the Socially-Empowered Customer by Sage SalesLogix
That means most of your customers and prospects expect you to be involved in social media. This paper explains how to integrate social media tools and...
CRM for the Professional on the Go by BlackBerry

Among them, employee retention and competitive differentiation and successful customer relationships, especially given the demands of the current...
Choosing the Best CRM for Your Organization by Oracle Corporation
CRM) deployment scenarios and how to choose a CRM solution that will best meet your company's needs today and support your business as it grows and...
Essentials of CRM for Wealth Management Empower Advisors with Client-centric Tools by Pivotal CRM, a CDC Software solution
management (CRM) strategies and technology to build relationships as trusted advisors, maximize share of wallet, and increase productivity. A...
How to Ensure That Your Employees Will Want to Use CRM by Pivotal CRM, a CDC Software solution
IT experts. As the technologies and demands of the workplace have changed, so too have its workers. Most of your employees are now "information workers...
eBook: Leveraging CRM to increase sales effectiveness in a challenging economy by Aplicor
moving sales along the pipeline and meeting sales quotas will be challenging this year. What's more, many companies will be raising quotas for their sales...
Practices and Trends in Enterprise Application Management by Compuware Corporation
Deploying business applications and vertical industry applications is complex and time-consuming. EMA research has found that while enterprise IT...
Empowerment as a Growth Strategy: How Empowering Customer-facing Employees Leads to Extraordinary Results by Oracle Corporation
CRM must empower users to work above and beyond the traditional application boundaries and do the right thing for customers. Implementing a strict set of...
eBook: Gartner CRM Strategy Tips: 7 Key Ways to Improve the Customer Experience by Oracle Corporation
Read this E-Book and explore Gartner's 7 key initiatives for enhancing the customer experience as well as 7 steps for adjusting your...
Video White Paper: Seven Tips for Profiting from Lean Times with CRM by Oracle Corporation
will discuss seven tips to leverage CRM during lean economic times. During tough economic times businesses become inwardly focused to protect their...
Client Relationship Management for Asset Managers by Pivotal CRM, a CDC Software solution
can help mutual fund wholesalers and institutional asset managers address these core industry challenges and effectively foster. With increased...
TIP OF THE DAY
West Chester, Pa., suggested actually scheduling documentation time each day.

"If you don't plan it, you'll just end up doing it when you thought you'd be headed home," he said.

He... More...

vital city services. So, scheduling downtime for upgrades and zone changes was a nightmare for Neil Dumoulin, the city's SAN systems administrator... More...