CRM case studies of upgrade success

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HSN Case Study on Achieving a Zero-Downtime Oracle Siebel CRM Migration by GoldenGate Software, Inc.
that enabled full synchronization of the old and new systems, zero-downtime, and minimized business risk. HSN (formerly Home Shopping Network) has been a long...
Oracle Siebel CRM OnDemand Achieves a Minimal-Downtime Migration using GoldenGate Software by GoldenGate Software, Inc.
during necessary system upgrade, migration, and maintenance activities. Read this case study to learn how GoldenGate helps organizations like Oracle...
The Executive Guide to CRM Architecture: Why CRM Flexibility Will Impact Your Success by Pivotal CRM, a CDC Software solution
upgrading, and integrating your CRM system. The unique business processes of today's organizations require a CRM system that is fully customizable and...
ROI Case Study SPSS American Airlines by SPSS Inc. Worldwide Headquarters
To overcome the challenges of increased customer data, American Airlines deployed SPSS for Windows to replace its mainframe based analytics...
Considering CRM solutions? First understand CRM best practices by Sage SalesLogix
highlights the experiences of companies using Sage SalesLogix CRM solution and prescribes the best practices, missteps to avoid, and tips for fine...
Software as a Service Dramatically Improves CRM Success by Oracle Corporation
management with a holistic view of the sales process. This has led companies to replace them with newer on-demand, software-as-a-service (SaaS...
Case Study: Oracle Database Products Have Been an Integral Part of Analytics Partners' Success as BI Consultants by Oracle Corporation
exclusively with Oracle because of the strength and superiority of its product line, as well as confidence in Oracle's commitment to the emerging and...
Reduce Churn Through Enterprise Feedback Management and Predictive Analytics by SPSS Inc. Worldwide Headquarters
In this case study, Cablecom recognised the key to tackling churn was to identify the point at which customers become dissatisfied...
Empower Your Consumer Research Department with Predictive Analytics by SPSS Inc. Worldwide Headquarters
In this case study of American Airlines, details are given of their choice to utilize SPSS to manage their customer information. Read on to...
How to Assure ERP Success: Taking Ownership by IFS
encourages you to take ownership of and master your ERP system to assure your success. CarSound CFO Steve Ragow describes how you can get the most out of ERP...
eGuide: Channel Success Story - Dell PartnerDirect by Dell PartnerDirect and Intel
In this case study, Greg Davis, who runs PartnerDirect as Dell's Channel Vice President and General Manager for the Americas, talks...
Top Five Things to Do to Prepare for an Oracle Upgrade by Oracle Corporation
customers who are considering an upgrade from Oracle 9i can do to ensure success. He addresses the importance of understanding the technical and business...
6 Steps to Enterprise Resource Planning Implementation Success by IFS
is not a given. A certain amount of planning, discipline and wisdom are required to complete implementation in a timely manner and to make sure that the...
Ntirety: 'There when you need them.' Particularly for Sea Star Line by Ntirety
In this case study, Sea Star Line, an ocean shipper, provides testimonial to the effectiveness of Ntirety's response time and...
Gaston County Leads the Way with Lower Storage TCO by Compellent
This case study explains how Gaston County, N.C. eliminated server sprawl, implemented a reliable disaster recovery plan and...
Halifax Bank of Scotland Uses Virtual Instruments' NetWisdom Monitoring Tools to Help Manage its Ever-Expanding Storage Area Network (SAN) by Virtual Instruments
you will learn how The Halifax Bank of Scotland leveraged Virtual Instruments' NetWisdom SAN I/O performance and analysis solution to proactively isolate...
CRM: THE ESSENTIAL GUIDE - Five Principles for CRM Success by Pivotal CRM, a CDC Software solution
Relationship Management (CRM) is first and foremost a strategy. This guide provides insight to help you take a more customer-centric view of your...
Case Study: Helping AIC Cut Daily Backup Window While Saving Money & Staff Time by Quantum Corporation
leader in value investing, where one of the key concepts is protecting one's principal. This focus on safety and security can also be seen in AIC's commitment to...
Customer Success Story: Cox Communications - Automating business processes enhances competitive edge by Sybase, Inc.
View this success story to learn how Cox Communication increased their productivity, saved money and maintained their reputation for...
CRM Your Salespeople Will Love by Oracle Corporation
adoption problems and an overview of the newest CRM features designed to drive ease of use and high rates of user adoption. CRM can provide companies of all...
HP automates end-user management with HP Client Automation software by Hewlett-Packard Company
easily integrating thousands of clients from acquisitions; and package patches in minutes vs. hours and more. Read the full case study for details on the...
eBook: Evaluating CRM: From SaaS to software, choosing the right CRM deployment style by Aplicor
eBook, find out how on-demand and SaaS CRM is altering the CRM software landscape. Learn how both on-demand and on-premise CRM have evolved in recent years and how...
TIP OF THE DAY
Additional benefits for call centers Virtualize call centers, allowing more flexibility in the center's configuration -- either helping consolidation... More...