Customer data

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Full Spectrum Customer Data Integration (CDI) Solutions by Pitney Bowes Business Insight
paper covers the necessity of a customer data integration program. Accurate, complete and consistent customer information is essential to business success. It...
Improving the quality of customer data: A Mentor Graphics Case Study by Pitney Bowes Business Insight
a way to improve the quality of its customer data and efficiently utilize this information to better target leads. This case study details how Group 1 developed a...
eGuide: Customer data integration implementation: How to be a CDI success story by Acxiom Corporation
CDI. Highly accurate and up-to-date customer data is one of the keys to maintaining strong customer relationships and ultimately growing revenue. Furthermore, lacking...
The Customer-Driven Innovation Series: The Predictive Enterprise by SPSS Inc. Worldwide Headquarters
Customer data mining and predictive analytics helps achieve customer innovation, strengthen brand and lift sales. Gain further...
Effective Strategies for Capturing the Voice of the Customer by SPSS Inc. Worldwide Headquarters
how to take full advantage of the customer data they already have.

This free webcast will show you how to use the data you are already capturing through your feedback...
The Data Quality Ball by Pitney Bowes Business Insight
has done this by re-architecting its Customer Data Quality Platform product into bite-sized pieces which can be called via web services. For a data quality vendor to beat...
Turning Customer Interactions into Money: Using Predictive Analytics to Achieve Stellar ROI by SPSS Inc. Worldwide Headquarters
that can be achieved with customer data. Today, businesses must be prepared to merge all kinds of data: structured and unstructured, quantitative and...
ROI Case Study SPSS American Airlines by SPSS Inc. Worldwide Headquarters
the challenges of increased customer data, American Airlines deployed SPSS for Windows to replace its mainframe based analytics system, increasing...
On Demand and Enterprise CRM Integration: An Alternative Approach to Integrating CRM Applications by Cicero Inc.
historical, and other important data that is maintained in back-end systems. In order to successfully use CRM to expand customer relationships and grow the...
Achieving SaaS Security with Connected® Online PC Backup by Iron Mountain Digital
unauthorized access or damage to customer data. Most corporate data originates with PC users, whether in the office, or on laptops or home computers. Iron Mountain...
Empowerment as a Growth Strategy: How Empowering Customer-facing Employees Leads to Extraordinary Results by Oracle Corporation
Discover how empowering key customer-facing employees is the new path to achieving extraordinary, sustainable results. Read this white paper to learn four...
6 Best Practices for Preventing Enterprise Data Loss by RSA, The Security Division of EMC
their ability to secure sensitive customer data, but also protect revenue, ensure customer loyalty, build brand value and meet government regulations. These best...
Managing Your Data Assets by Pitney Bowes Business Insight
Are you aware your people, your customer relationships and your corporate data provide far greater value and competitive advantage than traditional assets...
Globo.com customer story by SPSS Inc. Worldwide Headquarters
adopted a strategy to improve its customer service with the goal of converting portal visitors into new customers and reducing its subscriber churn rate. As part...
Real-Time Data Warehousing: 3 Case Studies by GoldenGate Software, Inc.
business intelligence, protect customer data, and enhance business reporting. Read these case studies to learn how GoldenGate software contributes to efficient...
Delivering Superior Customer Value in Communications Firms by SAP America Inc
offers of voice, content, and data services. For communications companies - whether focused on telecommunications services or media content - these are...
One: Oracle News for Midsized Organizations Issue 5 by Oracle Corporation
insight combined with effective customer-facing processes can help you rise above your competition while at the same time gaining loyalty with your customers...
Oracle CRM On Demand Integration to Siebel CRM by Oracle Corporation
short demo to learn how integrating customer relationship management (CRM) solutions can enhance your company's customer interaction and service across multiple...
The Business Case for Desktop Integration: A practical solution with rapid ROI by Cicero Inc.
between desktop integration and customer experience, the business benefits of building a logically integrated structure, and the best architecture for...
Who Are My Best Customers? by SPSS Inc. Worldwide Headquarters
If you manage sales, marketing, or customer service, you want an answer to that. That's because implementing successful strategies for every customer segment is...
10 Ways Predictive Analytics Can Help You by SPSS Inc. Worldwide Headquarters
Predictive analytics is a powerful tool that helps organizations solve key challenges by using business knowledge...
SPSS Text Analysis for Surveys 3.0: Get the Most Out of Open-Ended Text Responses by SPSS Inc. Worldwide Headquarters
maximizing the value of your survey data. Maximize survey research value with open text responses. If you've limited your surveys to close-ended questions due to...
Enhancing Interaction Center ROI in Turbulent Economic Times by SAP America Inc
of the past won't work today. Customer satisfaction is paramount. Your competitors are delivering increasing value by revamping their contact centers - and...
TIP OF THE DAY
West Chester, Pa., suggested actually scheduling documentation time each day.

"If you don't plan it, you'll just end up doing it when you thought you'd be headed home," he said.

He... More...

vital city services. So, scheduling downtime for upgrades and zone changes was a nightmare for Neil Dumoulin, the city's SAN systems administrator... More...