SAP CRM case studies

Solution Search:
Case Study: Real estate services firm leverages FalconStor solutions to ensure data availability and optimize support for clients and end users by FalconStor Software
Read the following case study to learn how real estate services firm CB Richard Ellis (CBRE) was able to utilize Falconstor solutions to...
ROI Case Study SPSS American Airlines by SPSS Inc. Worldwide Headquarters
To overcome the challenges of increased customer data, American Airlines deployed SPSS for Windows to replace its...
Considering CRM solutions? First understand CRM best practices by Sage SalesLogix
of companies using Sage SalesLogix CRM solution and prescribes the best practices, missteps to avoid, and tips for fine-tuning the application to maximize its...
HSN Case Study on Achieving a Zero-Downtime Oracle Siebel CRM Migration by GoldenGate Software, Inc.
Read this case study to discover how by selecting GoldenGate, HSN opted for a phased migration approach using a live parallel...
Reduce Churn Through Enterprise Feedback Management and Predictive Analytics by SPSS Inc. Worldwide Headquarters
In this case study, Cablecom recognised the key to tackling churn was to identify the point at which customers become dissatisfied...
Empower Your Consumer Research Department with Predictive Analytics by SPSS Inc. Worldwide Headquarters
In this case study of American Airlines, details are given of their choice to utilize SPSS to manage their customer information...
Oracle Siebel CRM OnDemand Achieves a Minimal-Downtime Migration using GoldenGate Software by GoldenGate Software, Inc.
the enterprise. Oracle's Siebel CRM application supports business-critical activity for many companies. GoldenGate Software's technology enables zero...
The Next Generation of CRM -- Engaging with the Empowered Customer in Turbulent Times by SAP America Inc
the future state and shape of CRM, the transformational trends that are impacting companies, the CRM framework for success and competitive...
The Next Generation of CRM - Engaging with the Empowered Customer in Turbulent Times by SAP America Inc
Podcast, Dr. Volker Hildebrand, VP CRM Product Management, SAP, will discuss these significant trends and outline SAP's approach to a new generation of CRM...
How Web 2.0 Is Transforming CRM: Leveraging Social Media to Improve the Customer Experience by SAP America Inc
relationship management (CRM), from leveraging social computing to building new Web 2.0-based CRM applications. With the advent and rising popularity...
Siloed CRM Applications vs. a Process-Based Approach: Which CRM Strategy Is Right for Your Business - and Your Customers? by SAP America Inc
to CRM is what differentiates SAP from its competition. SAP breaks down the traditional functional boundaries of three-letter-acronym applications...
SAP CRM by SAP America Inc
a ball and an unnoticed gorilla, SAP makes the point in this webcast that an organization's sales team shouldn't miss the obvious with SAP's power CRM. Taking...
Charlotte-Mecklenburg Police Department by SPSS Inc. Worldwide Headquarters
for community involvement. This case study shows the value of implementing statistical analysis software.

Charlotte-Mecklenburg Police Department (CMPD...
Customer case studies using HP Business Availability Center by Hewlett-Packard Company
as possible. This collection of case studies will outline how HP's Business Availability Center software can help monitor customer experience and proactively...
Blackberry Solution Increases Customer Service for Corporate Real Estate Company by BlackBerry
They also needed wireless access to CRM data This case study explains how J.J. Barnicke is using BlackBerry and the sales force solution to access CRM...
Beagle Research Report: Bosley Self-service Case Study by TimeTrade Systems
This Beagle research study shows how adding automated appointment scheduling that is easy to use for both customers...
Improving the quality of customer data: A Mentor Graphics Case Study by Pitney Bowes Business Insight
to better target leads. This case study details how Group 1 developed a customer data solution that provided flexibility and control in determining...
SAP® BusinessObjects™ Data Services: One Product For Data Quality and Data Integration by SAP America Inc
Introducing SAP® BusinessObjects™ Data Services breakthrough technology software for the enterprise information...
Start Specifically, Expand Progressively: An Evolutionary Approach to Improving Customer Acquisition and Loyalty by SAP America Inc
relationship management (CRM) tools in as little as three to four months. At first sight these two requirements, superior service and lower cost of...
CRM without Compromise: A Strategy for Profitable Growth by SAP America Inc
paper describes the concept of “CRM without compromise,” elucidating how organizations can maximize their results by taking a more structured,...
Unified Information Intelligence: Gain Active Intelligence from Content and Data by Attivio, Inc.
It offers solution examples: case studies meant to illustrate how UIA can be successfully applied. And it provides a Getting Started roadmap for organizations...
TIP OF THE DAY
Additional benefits for call centers Virtualize call centers, allowing more flexibility in the center's configuration -- either helping consolidation... More...