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The Business Case for Desktop Integration: A practical solution with rapid ROI by Cicero Inc.
measurable results: one reduced Average Handle Time by 30 seconds per call, and the other reduced expenses for internal infrastructure...
High Availability and Replication for i5/OS (iSeries) and AIX by Vision Solutions
strikes. iTera HA delivers the best of all worlds: robustness, reliability, and affordability in a proven, award-winning HA product. IBM has demonstrated that...
Nucleus Research: Force.com Drives Faster Development by Salesforce.com
highlights the advantages of Force.com that allow ISVs, on average, 4.9 times faster application development than traditional .NET or JAVA...
CA Wily Customer Experience Manager by CA
service. By following a set of proven best practices, CA services will accelerate the basic deployment of CA Wily CEM that is tailored to meet your...
7 Tips for Improving Your Sales Strategy in a Recession by Oracle Corporation
times.

Seven tips for boosting your sales operation during lean economic times with CRM:

  • Overhaul your sales methodology. Enable all your reps to perform
...
eBook: Building A Center Of Excellence by Hewlett-Packard Company
individual teams frequently waste time, money, and talent by reinventing the wheel each time they start a new project.

HP's approach to application lifecycle...

Cost-cutting strategies for a virtualized data center: Disaster recovery and readiness by Dell, Inc. and Intel
center virtualization enables your company to implement cost-effective disaster recovery (DR) solutions and reduce DR testing and maintenance costs...
Who will manage your enterprise messaging? by NaviSite, Inc.
a quick, easy and reliable exchange of information. Amidst this environment, messaging has become a mission-critical function that requires a robust, high...
Optimizing Mainframe Success by Simplifying Ownership by CA
either scale back on their use of the mainframe - thereby forfeiting its uniquely valuable capabilities - or spend inordinate amounts of time and effort...
eBook: Leveraging CRM to increase sales effectiveness in a challenging economy by Aplicor
consultancy firm CSO Insights.

Of course, there are methods for optimizing sales efforts and working smarter to meet business needs in today's economy...

Best Practices for Implementing Automated Functional Testing by Hewlett-Packard Company
thorough functional testing of their mission-critical applications to verify that all business processes work as expected. By implementing...
Interstate Hotels & Resorts Stays with SEPATON for Advanced Data Protection by SEPATON
longer handle its growing volumes of financial data, their IT staff installed SEPATON S2100 virtual tape libraries (VTL) to meet both its short and long-term...
SpiraTeam - Requirements, Test and Agile Project Management System by Inflectra
Tired of having to manually 'glue' together a patchwork of tools from different vendors? SpiraTeam is an Application Lifecycle...
Increasing the Business Value of Mobility by Intel Corporation
the productivity and satisfaction of its employees and reduce operating costs. In this white paper, Intel IT shares its experiences and insights in...
The Business Case for Enterprise Disaster Recovery Planning: Calculating the Cost of Downtime by Iron Mountain Digital
long-term costs and implications of a systems interruption, companies need to carefully define and implement plans to mitigate losses. This paper arms you...
Migrating SQL 2000 to SQL 2008- a Dell Deployment Guide by Dell, Inc.
a tested and validated migration of SQL Server 2000 databases to SQL Server 2008 on the Dell PowerEdge R900 server and Microsoft Windows Server 2008...
Slash Document Archive Storage Costs up to 90% and Enhance ePresentment Performance by Xenos Group Inc.
Enterprise Architects, Senior Line of Business Managers, and Managers of Marketing, CRM, High Volume Output and Archiving. The challenges of handling the...
Webcast and Solution Demo - Data on the Edge: Protecting Your Business Information with Lumension Data Protection by Lumension
regularity. With the increase of data breaches and the average cost skyrocketing to more than $350,000, protecting your data has never been more...
CONSOLIDATING ORACLE® SIEBEL CRM 8 ON A SINGLE SUN SPARC ENTERPRISE® SERVER by Sun Microsystems, Inc.
8 capabilities, Sun created a proof-of-concept solution that consolidates Web, Gateway, Application, and Database tiers on a single Sun SPARC Enterprise®...
10 Things to Consider When Protecting Your Exchange Server by AppAssure Software
Does your current backup solution protect you from the following scenarios with a single product? Read on to discover the 10...
When Block-Level Replication Isn't Enough: Enhancing Your Investments for 100% Business Continuity by GoldenGate Software, Inc.
but also high availability (HA) of mission critical systems. Many disaster recovery replication technologies focus on recovering data after a...
CRM for the Professional on the Go by BlackBerry
executives need to know in the age of the Mobile Enterprise.

Mobile CRM is something that needs to be considered now. As a business leader, you might have put it...

Hitachi IT Operations Analyzer: Root Cause Analysis for Supporting Fault Identification by Hitachi Data Systems
at hand - without requiring in-depth knowledge of servers, networks or storage systems, or using multiple software products.

Root Cause Analysis provides...

Increasing the ROI of Mobility by Sybase, Inc.
proven technology that is capable of handling large data transfers to and from mobile devices is already delivering notable business benefits to many...
Proactive PC Support Improves Service and Lowers Total Cost of Ownership by Intel Corporation
operating costs. Reduce total cost of ownership using Intel's self-service PC Health Check utility. As part of our online support strategy, Intel IT developed...
TIP OF THE DAY
Additional benefits for call centers Virtualize call centers, allowing more flexibility in the center's configuration -- either helping consolidation... More...