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e-Guide: Windows Server Disaster Recovery - Planning for the Worst by AppAssure Software

This checklist shares a number of tried and true best practices for disaster recovery. Most of the concepts are universal in nature, but the focus is on...
Reduce Your Telecom and IT Costs with a New Speech-Driven, Mobile Call Center Solution by Nuance
efficiency. There are probably a number of factors driving your need for a new mobile call center solution, including cutting telecom and IT costs and the need for...
10 Things to Consider When Protecting Your Exchange Server by AppAssure Software
Does your current backup solution protect you from the following scenarios with a single product? Read on to discover the 10...
CONSOLIDATING ORACLE® SIEBEL CRM 8 ON A SINGLE SUN SPARC ENTERPRISE® SERVER by Sun Microsystems, Inc.
reg; T5440 server, reducing the number of physical machines needed to effectively deploy applications. Founded on a service-oriented architecture, Oracle's...
Cisco Unified Communications: Unifying Communications Infrastructure by Global Knowledge
Cisco's unified communications vision combines individual systems with different communications capabilities...
6 Best Practices for Preventing Enterprise Data Loss by RSA, The Security Division of EMC
requirements. Not only is the number of data thefts and losses due to security breaches continuing to grow at an alarming rate, the resulting monetary impact...
Cisco IP Phone Features by Global Knowledge
This paper explains various features (Softkeys) available to the phone while in a call state. This paper explains...
VMware™ Operational Readiness and Best Practices by Computer Design & Integration LLC
and applications, and then use that knowledge to plan, build and manage their infrastructure. View this now to learn more about CDI's VMware Operational Readiness...
Merging Mobility with Unified Communications by BlackBerry
44; including a technical overview of how it works, examples of productivity gains and cost savings, as well as a real customer example...
Best Practices for Implementing Automated Functional Testing by Hewlett-Packard Company
thorough functional testing of their mission-critical applications to verify that all business processes work as expected. By implementing...
Call Center Suite SearchCRM.com Product Directory by SearchCRM
as a guide to getting started with your evaluation process and understanding project expectations. Topics include:

  • Call center suite products for
...
Blue Coat and SAP: Network Infrastructure Enhancements for Successful Enterprise SOA Deployments by Blue Coat
program project, in which a number of leading network and test solution vendors and SAP teamed up to build a production-like enterprise SOA-based...
Using enterprise architecture to develop a blueprint for improving your energy efficiency and reducing your carbon footprint by IBM
carbon footprint are obvious areas of interest for any business, but how do you balance these goals with productivity, customer service, and all your other...
SpiraTeam - Requirements, Test and Agile Project Management System by Inflectra
Tired of having to manually 'glue' together a patchwork of tools from different vendors? SpiraTeam is an Application Lifecycle...
Network-Attached Storage FAQ by EMC Corporation
attached storage (NAS) offers a number of benefits, it also presents some challenges. Ashish Nadkarni, Principal Consultant with GlassHouse Technologies Inc...
How to Approach IPTV Solution Integration - A Framework on Lessons Learned by Alcatel-Lucent
actual IPTV implementations over a number of years.

This paper describes how to perform IPTV solution integration, blending end-to-end IPTV component...
THE NEW STRATEGIC PARTNERSHIP - Joining Capabilities to Cut Risk and Grow Customer Satisfaction by Wipro Technologies
satisfaction as the chief metric of success. This shift in corporate outlook offers a blueprint to BPO service providers for creating a responsive...
Deploying Simple, Cost-Effective Disaster Recovery with Dell and VMware by Dell and VMware
many enterprises today, any amount of downtime is unacceptable. Having an effective recovery strategy and a set of coherent disaster recovery plans is...
vSphere: New Features and Benefits by Global Knowledge
previous VI3 product! The purpose of this white paper is to highlight the most notable of these features and to discuss the benefits they offer your...
Protecting and Nurturing Your Brand: Maintain and Grow Brand Value in a Time of Crisis by SAP America Inc
and new markets open. A number of brands will be made in the downturn. How can your company's brand be among them?

There are many elements that impact a...
Nine Ways to Cut Costs While Keeping the Lights On by Wipro Technologies
paper represents the top set of cost-reduction initiatives that Wipro clients have effectively implemented. "It's no surprise a lot of clients want to...
Hidden Dangers in the Mobile Worker Jungle by Blue Coat
This white paper, offers a number of scalable solutions that are easy for IT to install and maintain, while providing a reliable, faster, and more...
Expand Your Reach: Mastering Multi-Modal Survey Research by SPSS Inc. Worldwide Headquarters
Whether it's in your call center, on the Web, or in-person, effective survey research requires proven practices that reach across the board. In...
Service Excellence Comes Easy with Antenna Software on Blackberry Smartphones by BlackBerry
Burdened by slow response times of yesterday's communication technologies, Toshiba America Medical Systems deployed Antenna Software's Field Service...
Annual Fund Growth When You Need it Most by SPSS Inc. Worldwide Headquarters
this strategy is how to increase the number of gifts without significantly increasing staff or budget. This can be accomplished by leveraging your office's data on...
TIP OF THE DAY
Additional benefits for call centers Virtualize call centers, allowing more flexibility in the center's configuration -- either helping consolidation... More...