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Social CRM Comes of Age by Oracle Corporation
Social media. And now Social CRM. These terms are used interchangeably, and often, to describe the massive transformation taking place across...
Advanced Customer Services for Oracle CRM On Demand by Oracle Corporation
return on your Oracle investment. If CRM On Demand is your CRM solution, Oracle Advanced Customer Services offers select services to support and enhance your...
How Web 2.0 Is Transforming CRM: Leveraging Social Media to Improve the Customer Experience by SAP America Inc
relationship management (CRM), from leveraging social computing to building new Web 2.0-based CRM applications. With the advent and rising popularity...
Implementing Cisco's Web 2.0 Collaboration Technologies by Global Knowledge
as they have each unveiled several collaborative technologies and the means to integrate them utilizing Web 2.0 programming. As technology evolves, there is always a...
Social CRM: Customer Relationship Management in the Age of the Socially-Empowered Customer by Sage SalesLogix
strategies into your traditional CRM efforts for better, more meaningful customer relationships. Did you know that most Americans believe companies...
Start Specifically, Expand Progressively: An Evolutionary Approach to Improving Customer Acquisition and Loyalty by SAP America Inc
relationship management (CRM) tools in as little as three to four months. At first sight these two requirements, superior service and lower cost of...
Mobilizing the Enterprise: Evaluating the Three Delivery Options by VeriSign, Inc
Against this vast global landscape of opportunity, IT directors, marketers and line of business managers must define a...
MailRetriever - The Exchange Admin's Best Friend by AppAssure Software
and easy-to-use software package for browsing, recovering, searching, exporting, and analyzing e-mail and mailbox content directly from a Microsoft Exchange Data...
Building Customer Connections: Increase customer loyalty by simplifying how people work together to deliver business value by Microsoft
relationship management (CRM) investments. Now more than ever before businesses have wide-ranging opportunities to collaborate across boundaries...
On Demand and Enterprise CRM Integration: An Alternative Approach to Integrating CRM Applications by Cicero Inc.
To get the most you can out of your CRM system it needs to be able to communicate with other back-end systems. This paper examines an alternative approach to...
eBook: Evaluating CRM: From SaaS to software, choosing the right CRM deployment style by Aplicor
eBook, find out how on-demand and SaaS CRM is altering the CRM software landscape. Learn how both on-demand and on-premise CRM have evolved in recent years and how...
CRM: THE ESSENTIAL GUIDE - Five Principles for CRM Success by Pivotal CRM, a CDC Software solution
Relationship Management (CRM) is first and foremost a strategy. This guide provides insight to help you take a more customer-centric view of your...
Varicent for Microsoft© Dynamics CRM by Varicent Software
Drive CRM adoption by combining compensation details with opportunity management. By providing visibilty into variable...
Enterprise Data Protection and Recovery - The Why, The How, and Who To Go To by Iron Mountain Digital
An effective data protection and recovery strategy not only restores data that has been destroyed, or misplaced but...
Hitting Your Numbers: Creating Sales Excellence with Commercial Open Source CRM by SugarCRM Inc.
A CRM system can help drive sales performance, so the decision of which CRM provider is right for your sales organization is...
Who will manage your enterprise messaging? by NaviSite, Inc.
functions like collaboration and CRM. To succeed in today's competitive global marketplace, businesses demand a quick, easy and reliable exchange of...
CRM Built for Sales: The Executive Guide to Selecting CRM That Meets Sales Needs by Pivotal CRM, a CDC Software solution
can use to help them select a CRM system that each sales user feels was built just for them. Even the best CRM system is only as valuable as the data that...
eGuide: The Midmarket CIO's Guide to the Evolving CRM Landscape by Aplicor
to better understand the evolving CRM market, and learn what key questions to ask when determining what CRM solution is the best fit for your company. Over...
The Executive Guide to CRM Architecture: Why CRM Flexibility Will Impact Your Success by Pivotal CRM, a CDC Software solution
upgrading, and integrating your CRM system. The unique business processes of today's organizations require a CRM system that is fully customizable and...
CONSOLIDATING ORACLE® SIEBEL CRM 8 ON A SINGLE SUN SPARC ENTERPRISE® SERVER by Sun Microsystems, Inc.
efficiently while scaling Siebel CRM 8 capabilities, Sun created a proof-of-concept solution that consolidates Web, Gateway, Application, and Database tiers...
Reducing Risks Associated with Adopting a Customer Relationship Management System by Oracle Corporation
white paper briefly highlights CRM's recent evolution and examines the risks that accompany those developments. Most important, it identifies the...
The Next Generation of CRM -- Engaging with the Empowered Customer in Turbulent Times by SAP America Inc
the future state and shape of CRM, the transformational trends that are impacting companies, the CRM framework for success and competitive...
CRM Your Salespeople Will Love by Oracle Corporation
Relationship Management (CRM) can bring enormous benefits to companies, but only if users adopt it. Explore user adoption problems and an overview of...
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Additional benefits for call centers Virtualize call centers, allowing more flexibility in the center's configuration -- either helping consolidation... More...