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CRM: A Business Imperative for Companies during the Global Economic Downturn by Sage SalesLogix
to gain revenue. With the right customer relationship management (CRM) solution, you can protect current revenue streams and unearth new customer revenue...
Considering CRM solutions? First understand CRM best practices by Sage SalesLogix
of companies using Sage SalesLogix CRM solution and prescribes the best practices, missteps to avoid, and tips for fine-tuning the application to maximize its...
Miami Herald Publishing Company: Leading newspaper targets most profitable subscribers with PASW Statistics by SPSS Inc. Worldwide Headquarters
customers. The company mined its customer database to determine who and where these households were, using segmentation and customer profiling techniques...
On Demand and Enterprise CRM Integration: An Alternative Approach to Integrating CRM Applications by Cicero Inc.
To get the most you can out of your CRM system it needs to be able to communicate with other back-end systems. This paper examines an alternative approach to...
How Web 2.0 Is Transforming CRM: Leveraging Social Media to Improve the Customer Experience by SAP America Inc
embracing Web 2.0 opportunities for customer relationship management (CRM), from leveraging social computing to building new Web 2.0-based CRM applications. With the...
CRM: THE ESSENTIAL GUIDE - Five Principles for CRM Success by Pivotal CRM, a CDC Software solution
Relationship Management (CRM) is first and foremost a strategy. This guide provides insight to help you take a more customer-centric view of your...
Oracle CRM On Demand Integration to Siebel CRM by Oracle Corporation
relationship management (CRM) solutions can enhance your company's customer interaction and service across multiple company divisions. This...
Social CRM Comes of Age by Oracle Corporation
Social media. And now Social CRM. These terms are used interchangeably, and often, to describe the massive transformation taking place across...
The Next Generation of CRM - Engaging with the Empowered Customer in Turbulent Times by SAP America Inc
Podcast, Dr. Volker Hildebrand, VP CRM Product Management, SAP, will discuss these significant trends and outline SAP's approach to a new generation of CRM...
CONSOLIDATING ORACLE® SIEBEL CRM 8 ON A SINGLE SUN SPARC ENTERPRISE® SERVER by Sun Microsystems, Inc.
efficiently while scaling Siebel CRM 8 capabilities, Sun created a proof-of-concept solution that consolidates Web, Gateway, Application, and Database tiers...
Advanced Customer Services for Oracle CRM On Demand by Oracle Corporation
return on your Oracle investment. If CRM On Demand is your CRM solution, Oracle Advanced Customer Services offers select services to support and enhance your...
The Top 3 Reasons CRM Initiatives (Still) Fail - And How To Avoid Them by Pivotal CRM, a CDC Software solution
looks at the top three reasons that CRM initiatives fail to achieve their goals and provides clear, practical recommendations for ensuring that your CRM...
eBook: Gartner CRM Strategy Tips: 7 Key Ways to Improve the Customer Experience by Oracle Corporation
7 key initiatives for enhancing the customer experience as well as 7 steps for adjusting your customer-facing business processes and establishing a more...
Why Does Contact Compliance Matter to your Oracle CRM Application? by Gryphon Networks Corp
maintaining and managing customer contacts in today's challenging regulatory environment while improving sales and marketing campaigns with Oracle...
Differentiate Your Company with Complete CRM by Oracle Corporation
on what Oracle defines as Complete CRM - how businesses can better engage customers and users, manage customer transactions, and analyze results to adapt and...
Reducing Risks Associated with Adopting a Customer Relationship Management System by Oracle Corporation
white paper briefly highlights CRM's recent evolution and examines the risks that accompany those developments. Most important, it identifies the...
CRM without Compromise: A Strategy for Profitable Growth by SAP America Inc
paper describes the concept of “CRM without compromise,” elucidating how organizations can maximize their results by taking a more structured,...
The Next Generation of CRM -- Engaging with the Empowered Customer in Turbulent Times by SAP America Inc
the future state and shape of CRM, the transformational trends that are impacting companies, the CRM framework for success and competitive...
Oracle and Cast Iron Systems: Delivering an Integrated CRM Experience - Podcast by Cast Iron Systems
rapidly synchronize your sales and customer service data with a variety of on-premise and on-demand systems. Learn how integration can turbo charge your Oracle CRM...
Oracle and Cast Iron Systems: Delivering an Integrated CRM Experience - Webcast by Cast Iron Systems
rapidly synchronize your sales and customer service data with a variety of on-premise and on-demand systems. Learn how integration can turbo charge your Oracle CRM...
CRM Suite Software Product Directory 2009 Edition by SearchCRM
Inside this CRM Suite Software Product Directory, you'll find basic information about the major vendors in the CRM suite market and the...
Start Specifically, Expand Progressively: An Evolutionary Approach to Improving Customer Acquisition and Loyalty by SAP America Inc
can gain major benefits from customer relationship management (CRM) tools in as little as three to four months. At first sight these two requirements, superior...
eBook: Evaluating CRM: From SaaS to software, choosing the right CRM deployment style by Aplicor
eBook, find out how on-demand and SaaS CRM is altering the CRM software landscape. Learn how both on-demand and on-premise CRM have evolved in recent years and how...
TIP OF THE DAY
West Chester, Pa., suggested actually scheduling documentation time each day.

"If you don't plan it, you'll just end up doing it when you thought you'd be headed home," he said.

He... More...

vital city services. So, scheduling downtime for upgrades and zone changes was a nightmare for Neil Dumoulin, the city's SAN systems administrator... More...