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A Metadata Management Strategy Checklist: What Metadata Really Matters? by Pervasive Software
Metadata is the essential blueprint for what data a company has, what it means and where they can get it. Without clear...
Business Intelligence - Now More Than Ever by SAP BusinessObjects
The goal of this white paper is to explain why business intelligence is a sound investment for any IT manager to make...
Changes to the PMBOK® Guide, 4th Edition, and What You Should Know by Global Knowledge
to the Project Management Body of Knowledge® (PMBOK® Guide)',the Project Management Institute's (PMI's) collection of published “generally recognized...
Oracle CRM On Demand Integration to Siebel CRM by Oracle Corporation
relationship management (CRM) solutions can enhance your company's customer interaction and service across multiple company divisions. This...
CRM for the Professional on the Go by BlackBerry
Mobile CRM is something that needs to be considered now. As a business leader, you might have put it into your mental to do later box...
Hitting Your Numbers: Creating Sales Excellence with Commercial Open Source CRM by SugarCRM Inc.
A CRM system can help drive sales performance, so the decision of which CRM provider is right for your sales organization is...
How Web 2.0 Is Transforming CRM: Leveraging Social Media to Improve the Customer Experience by SAP America Inc
relationship management (CRM), from leveraging social computing to building new Web 2.0-based CRM applications. With the advent and rising popularity...
Top Trends Driving CRM Innovation in 2009 and Beyond by SugarCRM Inc.
more organizations to deploy CRM with positive results. This webcast includes industry analysis regarding top trends in CRM deployment and...
CA Wily Customer Experience Manager by CA
requirements and needs. With our knowledge capture and sharing systems, you not only have access to the expertise of the on-site architect, but also to the broad...
CONSOLIDATING ORACLE® SIEBEL CRM 8 ON A SINGLE SUN SPARC ENTERPRISE® SERVER by Sun Microsystems, Inc.
efficiently while scaling Siebel CRM 8 capabilities, Sun created a proof-of-concept solution that consolidates Web, Gateway, Application, and Database tiers...
How to Ensure That Your Employees Will Want to Use CRM by Pivotal CRM, a CDC Software solution
To ensure the success of your CRM initiative, make sure you're implementing a solution that meets their needs and promotes full user adoption.

In...
Choosing the Best CRM for Your Organization by Oracle Corporation
Relationship Management (CRM) deployment scenarios and how to choose a CRM solution that will best meet your company's needs today and support your...
Siloed CRM Applications vs. a Process-Based Approach: Which CRM Strategy Is Right for Your Business - and Your Customers? by SAP America Inc
a process-centric approach to CRM is what differentiates SAP from its competition. SAP breaks down the traditional functional boundaries of three...
Five Touch Points with SugarCRM®: Key Integration Points to Extend the Value of Your CRM System by SugarCRM Inc.
all about integration between CRM solutions and other mission-critical business applications and the five examples of the most common integrations...
THE NEW STRATEGIC PARTNERSHIP - Joining Capabilities to Cut Risk and Grow Customer Satisfaction by Wipro Technologies
of a year-long study conducted by Knowledge@Wharton and the Wipro Council for Industry Research. Other major findings from the study - which is based on a series of...
On Demand and Enterprise CRM Integration: An Alternative Approach to Integrating CRM Applications by Cicero Inc.
To get the most you can out of your CRM system it needs to be able to communicate with other back-end systems. This paper examines an alternative approach to...
eBook: Evaluating CRM: From SaaS to software, choosing the right CRM deployment style by Aplicor
eBook, find out how on-demand and SaaS CRM is altering the CRM software landscape. Learn how both on-demand and on-premise CRM have evolved in recent years and how...
CRM: THE ESSENTIAL GUIDE - Five Principles for CRM Success by Pivotal CRM, a CDC Software solution
Relationship Management (CRM) is first and foremost a strategy. This guide provides insight to help you take a more customer-centric view of your...
Varicent for Microsoft© Dynamics CRM by Varicent Software
Drive CRM adoption by combining compensation details with opportunity management. By providing visibilty into variable...
Anatomy of a Siebel CRM Archiving Project by IBM
your enterprise. Business-critical CRM applications, such as Siebel CRM, represent an ongoing corporate investment, empowering new business initiatives...
Empowerment as a Growth Strategy: How Empowering Customer-facing Employees Leads to Extraordinary Results by Oracle Corporation
employee empowerment strategy. CRM must empower users to work above and beyond the traditional application boundaries and do the right thing for...
CRM Built for Sales: The Executive Guide to Selecting CRM That Meets Sales Needs by Pivotal CRM, a CDC Software solution
can use to help them select a CRM system that each sales user feels was built just for them. Even the best CRM system is only as valuable as the data that...
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Additional benefits for call centers Virtualize call centers, allowing more flexibility in the center's configuration -- either helping consolidation... More...