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Solution Search:
ATLANTA -- Happy employees equal happy customers. That's the lesson Continental Airlines Inc. learned after... Feb 19, 2004
ATLANTA -- Business intelligence isn't just for financial analysts anymore. As companies mature, they find it harder to... Feb 25, 2004
Radio frequency identification (RFID) tags have garnered plenty of press over the past year, particularly following... Jan 28, 2004
The Department of Justice filed a lawsuit today in U.S. district court in San Francisco to block Oracle Corp.'s proposed $9.4... Feb 26, 2004
When it comes to managing relationships with their customers, many sports organizations are looking at third and long. ... Feb 11, 2004
It's the nightmare scenario for a company tackling CRM: After a lengthy software selection process, a huge technology... Jan 14, 2004
As further evidence that small and midsized businesses are garnering more of the CRM market's attention, ISM added a... Mar 4, 2004
Hosted CRM got a little more attractive for users Wednesday, when Siebel Systems Inc. announced it would make its CRM... Jan 29, 2004
Can CRM applications and marketing automation software benefit from new collaboration tools? Certainly, according... Feb 18, 2004
In a world where it is increasingly difficult for buyers to differentiate products, the salesperson becomes a major... Mar 17, 2004
SAN DIEGO -- Oracle Corp. co-president Chuck Phillips stepped into the lion's den this morning, telling attendees at a user... Mar 1, 2004
Sports fans' fancies are once again turning toward the annual NCAA basketball tournament. The office pool is almost as... Mar 9, 2004
Hosted SFA specialist Salesnet today announced a new strategy and an additional $10 million in funding. The Boston... Mar 8, 2004
Employees and investors aren't the only ones who stand to benefit from Salesforce.com's upcoming IPO. Several companies... Mar 12, 2004
PeopleSoft's top CRM executive has left the Pleasanton, Calif., company to become the CEO at Coremetrics Inc., a business... Mar 8, 2004
Whether your users or customers need assistance from an internal help desk or an external one, the goal these days is to... Apr 2, 2004
At the CeBIT conference in Hanover, Germany, PeopleSoft Inc. today announced a slew of enhancements to its J.D. Edwards... Mar 18, 2004
In a recent research note, a Forrester Research analyst weighed in on the strategies of several business intelligence... Mar 16, 2004
In a bit of good news-bad news for Microsoft fans, the software giant made two CRM announcements Monday at its... Mar 23, 2004
Siebel Systems Inc. will announce the general availability of its latest software upgrade, Siebel 7.7, this week at its... Apr 20, 2004
Despite all the attention given to outsourcing contact center work, self-service automation is a cheaper alternative... Apr 15, 2004
NetSuite Inc., said Tuesday it would refund monthly subscription fees if it failed to hit pre-defined performance... Apr 7, 2004
Business performance management can mean many things to many people, but new research suggests that BPM is taking hold. ... Mar 26, 2004
With the release today of Onyx 5.0, Bellevue, Wash.-based Onyx Software Corp. is building on some of its existing strengths... Mar 22, 2004
Arguably the biggest trend in business intelligence these days is "tools for the masses," and Quick Query from... Apr 1, 2004
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