CRM Solutions Directory

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Business Solutions (1,620)

Accounting and Finance (91)

Treasury / Cash / Risk Management (14)

Small Business Accounting (1)

Portfolio and Investment Management (2)

Payroll and Personnel Accounting (1)

Order Entry and Processing Management (1)

Job Costing (1)

Fixed Asset Management (3)

Enterprise Financial Management Solutions (14)

Enterprise Accounting Solutions (2)

Credit and Collections (1)

Contract Management (1)

Consolidation Statements and Performance Reporting (CS-PR, Aggregation) (2)

Compliance Management/ Sarbanes-Oxley Compliance (36)

Budgeting, Financial Planning and Analysis (12)

Business Intelligence (510)

Business Activity Monitoring (BAM) (3)

Statistical Data Analysis (16)

Profit Optimization (1)

Neural Networks (1)

Needs Analysis Solutions (2)

Multi-Dimensional Analysis and OLAP (5)

Modeling and Visualization (8)

Executive Information Systems (EIS) (3)

Reporting and End-User Query Tools (5)

Decision Support Systems (11)

Data Mining (11)

Competitive Analysis (5)

Business Process Management (BPM) (101)

Business Process Outsourcing (2)

Business Process Automation (20)

Business Planning (48)

Six Sigma (1)

Enterprise Performance Management/ Balanced Scorecard (31)

Enterprise Dashboards (11)

Business Intelligence Solutions (165)

Technology ROI Tools (41)

Operational BI (19)

Customer Service (123)

Call Center Management (12)

Customer Self-service/ e-Self Help (6)

Customer Service (General) (75)

Help Desk and Call Management (7)

Contact Center Management (7)

Predictive Dialing (1)

Problem Ticket Management (1)

Scheduling (2)

Service Dispatch (2)

Automatic Call Distribution ACD (2)

On-line Customer Support (8)

Distribution and Warehousing (10)

Distribution and Warehousing (1)

Industrial Mobile Computing/ Rugged Handhelds (9)

Facilities Management (9)

Enterprise Asset Management (EAM) (2)

Work Order Management (5)

Facilities Management and Maintenance (1)

Field Service Management (1)

General Office Automation (17)

Calendaring & Scheduling (1)

Data Entry (3)

E-Mail Management (6)

Fax Management (1)

Spreadsheets (3)

Web Browsers (3)

Groupware and Collaboration (49)

Collaborative Tools (16)

Group Calendars (2)

Web, Video and Audio Conferencing (4)

Secure Instant Messaging (5)

Teleconferencing (3)

Social Networks and Community Management (9)

Messaging Solutions (10)

Human Resources (26)

Benefits Administration (1)

Business Education and Training (2)

Tutorials (1)

IT Training and Certification (1)

Employee Performance (EPM)/ Talent Management (3)

Employee Relationship Management (ERM) (4)

Enterprise Incentive Management (EIM) (1)

Human Resource Management (4)

Human Capital Management (2)

Integrated Human Resources Utilities (1)

Time & Attendance (2)

Workforce Management (6)

Knowledge Management (89)

Document Management (4)

Document and Digital Imaging (2)

Electronic Document Delivery (1)

Enterprise Content Management (ECM) (10)

Enterprise Information Integration/ Metadata Management (39)

Idea Management (2)

Information Lifecycle Management (5)

Knowledge Base Management (10)

Records Management (6)

Taxonomies/ Indexing/ Information Retrieval Tools (7)

Text and Web Mining (1)

Workflow Automation (2)

Logistics and Procurement (47)

Inventory Management (9)

Purchasing (1)

Spend Management (1)

Strategic Sourcing Solutions (1)

Supply Chain Execution (5)

Supply Chain Management (18)

Supply Chain Optimization (4)

Vendor Managed Inventory (VMI) (4)

Quoting and Cost Estimate Management (4)

Manufacturing and Process Management (105)

Advanced Planning and Scheduling (3)

Capacity Requirements Planning (CRP) (2)

Continuous Process (1)

Engineer to Order/ Make to Order (2)

Enterprise Resource Planning (ERP) (64)

Lean Manufacturing (3)

Manufacturing Execution Systems (MES) (2)

Manufacturing Solutions (Integrated) (10)

Material Requirements Planning (MRP) (1)

Operations Planning (4)

Product Data Management/ Product Information Management (1)

Product Life Cycle Management (PLM) (4)

Quality Control (5)

Shop Floor Control (3)

Project Management (9)

IT Portfolio Management (1)

Project Accounting (1)

Resource Planning and Scheduling (1)

Project Management Solutions (4)

Requirements Management (1)

Issue Tracking and Management (1)

Sales and Marketing (535)

Channel Management (6)

Contact Management (4)

Customer Data Integration (45)

Customer Relationship Management (CRM) (183)

Customer Experience Management (CEM) (64)

Customer Information Management/ Customer Databases (59)

Direct Marketing (1)

Email Campaign Management (1)

Lead Management (11)

Market Research and Demographics (6)

Marketing Resource Management (5)

Marketing Management (17)

Mobile Field Sales/ Wireless Connectivity (21)

Partnership Management (1)

Revenue and Pricing Management (4)

Sales Analysis & Reporting (28)

Sales Demonstration/ Product Evaluation Solutions (2)

Sales Force Automation (SFA) (23)

Sales Management (50)

Surveying Solutions (1)

Telemarketing (1)

Advertising Solutions (2)

Web and Application Development (156)

Application Development (48)

Assemblers (1)

Integrated Development Environments (IDE) (2)

Text and Code Editing (2)

Embedded Application Development (2)

Technology Outsourcing (2)

Localization, Globalization and Translation (1)

Programming Languages (8)

Rapid Application Development (RAD) (8)

Scripting (4)

Software Components (5)

Open Source (12)

Software Licensing Management (1)

Application Planning and Implementation (54)

Testing and Analysis (11)

Application Lifecycle Management(ALM) (19)

Software Configuration Management (SCM) (7)

Migration Tools and Services (6)

Defect Tracking (2)

Debugging (2)

Model Driven Development/ CASE Tools (1)

Build Management (1)

Automated Software Quality (ASQ) (5)

E-Commerce Solutions (45)

Web Site Optimization (1)

Enterprise Search / Search Engines (2)

Business to Business Web Commerce (1)

Business to Consumer Web Commerce (3)

Web Content Management and Publishing (5)

Customer Interaction Management (32)

Integrated E-Commerce Solutions (1)

Web Site Hosting (1)

Web Traffic Analysis and Reporting (2)

Site Management (1)

Website Design and Development (5)

Infrastructure and Systems Management (2,464)

Systems Integration (2)

Database Solutions (199)

Data Cleansing/ Data Scrubbing (9)

Data Quality (30)

Data Warehousing (23)

Database Acceleration (3)

Database Administration (32)

Database Migration and Conversion/ EDT (7)

Database Planning and Implementation (23)

Database Tuning (3)

Databases (69)

Data Center Equipment (14)

Cooling Systems (5)

Wiring and Cabling Solutions (1)

UPS Systems (1)

Power Distribution (3)

Surge Protection & Power Conditioning (1)

Broadband Power Solutions (1)

Racks and Enclosures (2)

Desktop and Personal Computing (22)

Laptops/ Notebooks/ Tablet PCs (2)

Desktops/ Workstations (8)

Handhelds/ PDA (12)

Enterprise Application Integration (54)

Enterprise Service Bus (ESB) (3)

Application Integration (21)

Legacy Integration (2)

Legacy Systems Analysis and Upgrade (4)

Service Oriented Architecture (SOA) (24)

Web Services (8)

Middleware Solutions (6)

Networking and Communications Solutions (207)

Call Processing (1)

Communications Carriers (5)

Content Delivery Networks/ Web Application Acceleration (8)

Domain Name Systems (DNS) (2)

Grid/ Utility Computing (3)

Interactive Voice Response (IVR/ CTI) (1)

Mobile Device Management (37)

Network Management (21)

Networks (6)

Routers (1)

Switches (1)

Internet Access (3)

Interoperability-Connectivity (3)

Managed Service Provider (MSP) (2)

Remote Access Technologies (14)

Telecom Auditing and Expense Management (4)

Telephony/ CTI/ VOIP (10)

Unified Communications / Voice & Data Convergence (18)

WAN/ LAN Solutions (21)

Wi-Fi (4)

Wireless Application Protocol (WAP) (7)

Wireless Technologies and Mobile Computing (35)

Operating Systems and Subsystems (5)

Planning and Analysis (7)

Systems Modeling and Analysis (2)

Statistical Analysis (3)

System Monitors (2)

Security Solutions (282)

Access Control (8)

Anti-Spyware (4)

Anti-Virus Solutions (6)

Application Security (13)

Authentication / Password Management (10)

Automated Security Auditing/ Source Code Analysis (2)

Content Filtering (1)

Data Security (79)

Enterprise Data Protection and Privacy (49)

Encryption and Key Management (5)

Firewalls (2)

Fraud Detection & Prevention (7)

Homeland Security (1)

Identity Management/ User Provisioning (7)

Intellectual Property Protection/ Extrusion Prevention (6)

Intrusion Prevention Solutions (2)

Managed Security Services (1)

Network Security (24)

Security Monitoring (9)

Security Policies (11)

SSL Certificates (1)

SSL VPN (1)

Usage Management and Monitoring (1)

Vulnerability Assessment (7)

Endpoint Security (10)

Wireless Security (13)

Web Transaction Control Gateways (2)

Servers (65)

Application Servers (21)

E-mail Servers (6)

Web Servers (5)

Search Servers (1)

Entry Level Servers (1)

Mainframe/ High-end Servers (18)

Midframe/ Midrange Servers (13)

Storage Solutions (677)

Data Replication and Mirroring (48)

Email Archiving (18)

Disk-based Backup & Storage/ RAID (181)

Fibre Channel (3)

Routers (1)

Networks (2)

Hard Drives (2)

Hot Failover (4)

Storage Area Network (SAN)/ Network Attached Storage (NAS) (117)

Storage Management (212)

Storage Security (38)

Tape Drives and Libraries (54)

Systems Management (915)

Backup Systems and Services (194)

Batch Processing (1)

Change and Configuration Management (7)

Clustering (4)

Data Center Management (128)

Data and Application Distribution (5)

Desktop Management (11)

Disaster Recovery (240)

Enterprise Systems Management (36)

Event Automation (1)

File Transfer Management (1)

IT Service Management (ITSM)/ IT Infrastructure Library (ITIL) (48)

Load, Stress & Performance Testing (7)

Availability, Performance and Problem Management (38)

Patch Management (1)

Remote Administration (5)

Software & Hardware Metering (2)

Technology Planning and Analysis (18)

Virtualization (143)

Application Management and Maintenance (25)

Terminal/ Network Computers (1)